Terms & Conditions

Please note, all items are handmade and therefore will not be shipped immediately after your order has been placed. Please allow between 7-14 working days before your order is dispatched, and we will notify you via email when your order has been sent.

All European Union orders are shipped with DHL or UPS (average shipping time 2/4 business days). We may use other couriers depending on availability. 

Australia shipping time is 5-7 business days.

We aim to meet these delivery times but during busy periods (including sales) deliveries may take a little longer. Please note that MV FURS cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier. 

*International shipments may be subject to import taxes, duties and custom fees, which are levied once your package reaches the country of destination and are the responsibility of the recipient. Our products are shipped from Spain or China depending on available shipping logistics. 

Shipping to the Middle Eastern Countries taks approximately 15-20 Business days. In busy periods this can overrun.  

Shipping costs are non-refundable or eligible for store credit 

*Europe Zone 1 - Germany, Switzerland, Netherlands, Belgium, France, Spain and Italy 

Order acceptance
When your order is placed all the available data shown to us (IP address, shipping and billing address etc) is used to establish that the card holder's details are not being used fraudulently. 

If any mismatching details appear such as mismatching shipping and billing, mismatching IP address, mismatching names, countries or even cities then we may require additional data upon receiving your order if any details are flagged as potentially fraudulent. We will only use the requested data from you to confirm that the card's registered billing address matches the name as shown on our order and it is being used by the card holder only - this will stop any potential chargebacks being issued.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the local laws of United Arab Emirates which is our country of domicile. 

Customer using the website who are Minor/under the age of 18 shall not register as a user of he website and shall not transact on or use the website.

We accept payments online using Visa and Mastercard credit/debit card in EUR.

The customer must retain a copy of transaction records and merchant policies and rules. 

User is responsible of maintaining the confidentiality of his account. 

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted. 

Terms and Conditions

PNK GLOBAL FZE - LLC maintains the mvfurs.com Website ("Site"). The following are the terms of use that govern use of the Site ("Terms of Use"). By using the Site you expressly agree to be bound by these Terms of Use and the mvfurs.com privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. PNK GLOBAL FZE - LLC reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, PNK GLOBAL FZE - LLC may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

LIMITED LICENSE. You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. PNK GLOBAL FZE - LLC may change, suspend, or discontinue any aspect of the Site at any time. PNK GLOBAL FZE - LLC may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

1. SITE OPERATION: United Arab Emirates is our Country of Domicile. PNK GLOBAL FZE LLC controls this Site from the U.A.E. PNK GLOBAL FZE -LLC makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.

 APPLICABLE LAW. The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

2. MULTI-CURRENCY PRICED TRANSACTION, the displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.

PURCHASES. PNK GLOBAL FZE - LLC accepts payment by Visa or Mastercard debit and credit cards in EUR for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of PNK GLOBAL FZE - LLC. All refunds will be made onto the original mode of payment.

3. OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES. PNK GLOBAL FZE - LLC will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not countryspecific

4. REPRESENTATIONS BY YOU. By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to PNK GLOBAL FZE - LLC through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

5. PERMITTED USE. You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by PNK GLOBAL FZE - LLC to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by PNK GLOBAL FZE - LLC to do so. The content and software on this Site is the property of PNK GLOBAL FZE - LLC. The cardholder must retain a copy of transaction records and Merchant policies and rules.

6. YOUR ACCOUNT. If you use PNK GLOBAL FZE - LLC Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

NO COMMERCIAL USE. This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain PNK GLOBAL FZE - LLC prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. PNK GLOBAL FZE - LLC will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

LINKS AND SEARCH RESULTS. The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. PNK GLOBAL FZE - LLC has no control over these sites or the content within them. PNK GLOBAL FZE - LLC does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. PNK GLOBAL FZE - LLC does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against PNK GLOBAL FZE - LLC for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at info@mvfurs.com 

COPYRIGHT POLICY. PNK GLOBAL FZE - LLC may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

INTELLECTUAL PROPERTY. Although PNK GLOBAL FZE - LLC is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through PNK GLOBAL FZE - LLC's system. The On-line Materials are PNK GLOBAL FZE - LLC’s intellectual property, and are protected by U.S. and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without prior written consent of PNK GLOBAL FZE - LLC, except as expressly and specifically permitted under these Terms of Use.

The On-line Materials are and will remain the exclusive property of PNK GLOBAL FZE - LLC. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in PNK GLOBAL FZE - LLC. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On- line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with PNK GLOBAL FZE - LLC.

You acknowledge and agree that PNK GLOBAL FZE - LLC will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At PNK GLOBAL FZE - LLC’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to PNK GLOBAL FZE - LLC or perfect these rights, titles or interests in PNK GLOBAL FZE - LLC’s name. DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. PNK GLOBAL FZE - LLC MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. PNK GLOBAL FZC LLC ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. PNK GLOBAL FZC LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF PNK GLOBAL FZC LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF PNK GLOBAL FZC LLC WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.

VIOLATION OF TERMS OF USE. You understand and agree that in PNK GLOBAL FZE - LLC’s sole discretion, and without prior notice, PNK GLOBAL FZE - LLC may terminate your access to the Site, or exercise any other remedy available and remove any unauthorised user information, if PNK GLOBAL FZE - LLC believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of PNK GLOBAL FZE - LLC, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to PNK GLOBAL FZE - LLC for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. PNK GLOBAL FZE - LLC may release user information about you if required by law or subpoena.

INDEMNITY. You agree to indemnify and hold PNK GLOBAL FZE - LLC, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

LICENCE GRANTED TO YOU. By providing materials to PNK GLOBAL FZE - LLC, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted PNK GLOBAL FZE - LLC an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. PNK GLOBAL FZE - LLC may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against PNK GLOBAL FZE - LLC for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to PNK GLOBAL FZE - LLC. Any communication or materials you send to PNK GLOBAL FZE - LLC will be treated as non- confidential and non-proprietary and may be disseminated or used by PNK GLOBAL FZE - LLC for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

ADVERTISING. The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. PNK GLOBAL FZE - LLC is not responsible for the acts or omissions of any advertiser or sponsor.

SEVERABILITY. If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.mvfurs.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Text Marketing and notifications: By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use BigComerce to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Custom Fees

International shipments may be subject to import taxes, duties and custom fees, which are levied once your package reaches the country of destination and are the responsibility of the recipient. 

COMPANY REG

PNK GLOBAL FZC - LLC

info@mvfurs.com 

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@mvfurs.com